Returns & Exchanges
At Dwyers Electrical, we are committed to providing high-quality electrical supplies and ensure a straightforward return process if your purchase does not meet your expectations. You may return most new, unopened items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the specific items you wish to return.
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all manuals, accessories, and protective materials are included.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Inspection and Refund
Once our technicians verify the condition of the returned electrical components, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing